Why is business etiquette important

According to EE Compendium, people like others who have good manners and are more likely to buy from those they like than those they do not.

Loyalty to a business is generated through the solid relations developed by consistent professionalism and integrity shown by all company employees. Business owners should demand good etiquette from their employees and should model this themselves.

A good working environment is fostered by good business etiquette. When management and workers treat one another with the respect and sensitivity dictated by good business manners, it creates a positive working atmosphere.

For instance, when the staff takes the time to express gratitude to fellow workers for their work efforts, it makes for a more congenial workplace. When employees feel comfortable, they are likely to be more productive, work better as teammates and maintain upbeat attitudes that help sell their products or services.

Good etiquette should be stressed throughout the entire company as, according to CBM Training, a single person on staff displaying a lack of etiquette can ruin the working environment for everyone. Fine business etiquette reflects confidence because the individual is seen as someone who is together and knows what to say and how to say it. A worker dealing with an upset customer, for example, can take the customer to a private office or space to listen attentively to the concerns.

Business etiquette What is business etiquette? Watch the video below to learn the basics of business etiquette. Business etiquette and electronic communication. Cell phone etiquette: Consult your organization's rules for cell phone use. Turn off your phone or set it to vibrate where ringing may disturb or offend others.

Never take a call in the middle of a business meeting. Try to avoid taking calls in the middle of social meetings, such as working lunches. General email etiquette: Consult your organization's rules for email use. Include a subject line.

Keep it brief. Pay attention to grammar and spelling. Use a pleasant tone. Business etiquette dictates that everyone keep within the confines of their organization's dress code. Having a pleasant and personable outlook is excellent for any work environment. An example of this is colleagues going out of their way each morning to greet one another.

Remembering the names of colleagues and customers is also part of having a personable nature. Sending polite emails at all times is also part of good business etiquette. Being ready to offer a thank you for any help extended your way also points to politeness. Don't hog the coffee maker, and when you take the last cup, start another batch. Don't leave the communal copier strewn with copies of documents that should otherwise be in the bin. Keep conversations respectful and professional with both colleagues and clients.

One only gets a single chance to make a good first impression. Practicing business etiquette helps always to capture this chance and shine. The way employees carry themselves in speech and attire says a lot about the organization in general.

Being on time will also create a good first impression; customers and prospective clients will take the organization seriously when you show you do to. Business etiquette shows when individuals are confident about their skills and place them at par or above other professionals. Providing professional interactions with employees and coworkers allows for a better work environment. There will be no room for familiarity, which could breed issues such as sexual harassment allegations, and so on.

Since professionalism will always be at the forefront of your mind, interactions will be civilized and proper.